Wasl EP Documentation for Hily Holding

Getting Started

Wasl EP is the official employee portal for Hily Holding. Employees, managers, HR, IT, and department teams use it every day to sign in, review documentation, and follow approved onboarding steps.

Who uses Wasl EP

• Employees — attendance, leave, payslips, documents, and announcements.
• Managers — team attendance and request approvals.
• HR — employees, leave policies, announcements, and reports.
• IT / Admins — setup, roles, security, and integrations.

How to sign in

1. Open this portal and select Login to Wasl EP.
2. You are taken to the secure sign-in at your organisation's address (e.g., ep.hilyholding.com).
3. Enter your authorized company credentials.

First-time setup

1. You receive a welcome email. Open it and select Set up your account.
2. Choose a strong password and confirm the two-factor (2FA) code sent to your email.
3. After your first sign-in you arrive at your Home screen.

Wasl EP Access

Wasl EP is the single employee portal for the group. Access is granted by HR and IT and is limited to authorized employees.

Roles and what they can do

• Employee — self-service: attendance, leave, overtime, profile, documents.
• Manager — team attendance and approvals for their department(s).
• HR — employee lifecycle, leave policy, announcements, reporting.
• Admin / Owner — configuration, roles, audit, and security.
• Reception — shared-device check-in support, where enabled.

Web and mobile

The web portal and the Wasl Attendance mobile app share the same database and the same login. Your role determines what you can see and do on both.

Employee Login

Signing in

1. Select Login to Wasl EP from this portal.
2. Enter your company email and password.
3. Confirm the two-factor code if prompted.

Forgot your password?

On the sign-in screen, select Forgot password and follow the emailed link. The reset link expires after 30 minutes. If the email does not arrive, check your spam folder, then contact HR or IT.

Go to the login page

Department Onboarding

Guidance for departments and teams preparing to use the portal. Onboarding is coordinated by HR with support from IT.

Preparing your department

1. Confirm your people list with HR — names, company emails, job titles, and reporting lines.
2. HR creates accounts (individually or by bulk import) and assigns each person a manager, default shift, and work mode (office, remote, hybrid, or site-based).
3. Department managers confirm their team scope so they can see the right people and approvals.
4. Employees receive welcome emails and complete first-time setup.

First-week checklist for teams

• Everyone has signed in and set up 2FA.
• Profiles, documents, and bank details are completed (sensitive fields go through HR review).
• The Wasl Attendance app is installed where needed.
• Managers know where to find team attendance and the approvals queue.

Security & Credentials

Access is restricted to authorized employees and protected at every step.

• Authorized access only — accounts are created and managed by HR and IT.
• Two-factor authentication protects every sign-in.
• Role-based access — you only see the data your role allows.
• Audit log — significant actions are permanently recorded.
• Encrypted in transit — all data moves over secure connections.

Your responsibilities

• Keep your credentials private and never share them.
• Always sign out of shared devices.
• Report anything suspicious to HR or IT immediately.

Support & Escalation

Use the right channel so your request reaches the right team quickly.

1. HR questions (accounts, attendance, leave, documents) → contact your HR representative or hr@hilyholding.com.
2. Technical issues (sign-in, access, errors) → contact IT at it@hilyholding.com.
3. System escalation → IT escalates to Wasl EP platform support (Start Tech) on Hily Holding's behalf.
4. Sensitive concerns → use the confidential Speak Up channel inside the portal.

When you raise a request, include

• Your name and department
• The time the issue happened
• What you were trying to do, and what happened
• A screenshot if possible

Ask the Wasl assistant Open the Help Center

Frequently Asked Questions